Ameen Appliance Repair (“Ameen Appliance Repair,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, ameen-la.com, or contacting us regarding appliance repair services.
This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices available to you.

1. Information We Collect
Information You Provide to Us
When you submit a service request through our website or contact us directly, we may collect information including:

• Your name
• Phone number
• ZIP code
• Type of service requested
• Type of appliance
• Information or comments you provide regarding your appliance or service request
• Other information you voluntarily provide when communicating with us

We use this information primarily to respond to your request, schedule or coordinate appliance repair services, and communicate with you regarding your service.

Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Approximate geographic location
• Date and time of visits
• Referring website or source
• Interaction with pages and website features

This information is generally used to operate, maintain, analyze, and improve the website.

2. Google Analytics
We use Google Analytics to better understand how visitors use our website.
Google Analytics may collect information such as your IP address, device and browser information, pages visited, time spent on the website, referring sources, and interactions with website content.
This information helps us understand website traffic and improve the usability and performance of our website.
Google may process information collected through Google Analytics in accordance with Google's own privacy policies.
You may be able to limit Google Analytics tracking through your browser settings, cookie settings, or Google's available analytics opt-out tools.

3. How We Use Your Information
We may use personal information collected through the website to:

• Respond to service requests
• Contact you regarding appliance repair services
• Schedule and coordinate service appointments
• Identify the type of appliance and service required
• Provide customer support
• Follow up regarding previously requested or completed service
• Maintain records relating to customer service
• Operate and improve our website
• Analyze website performance and usage
• Protect against fraud, abuse, or security threats
• Comply with applicable legal obligations

We do not use contact information submitted through the website for advertising SMS or promotional email campaigns unless you separately provide consent for such communications in the future.

4. How We Share Information
We do not sell your personal information.
We may disclose information only when reasonably necessary to operate our business or provide the requested service, including to service providers that assist us with website hosting, communications, analytics, or processing service inquiries.
Website form submissions may be processed through Tilda Publishing and delivered to communication services used by Ameen Appliance Repair, including email and Telegram.
Google may also process technical and analytics information when Google Analytics is used on the website.
These service providers may process information according to their own privacy practices and contractual obligations.
We may also disclose information if required by law, legal process, court order, or governmental authority, or when reasonably necessary to protect our rights, property, customers, or others.

5. Cookies and Similar Technologies
Our website may use cookies and similar technologies necessary for website functionality and analytics.
Cookies are small data files stored on your device that may help websites function correctly, remember preferences, and understand how visitors interact with website content.
We may use:

• Essential or functional cookies necessary for the website to operate
• Analytics cookies associated with Google Analytics
• Technologies used by Tilda to operate and deliver the website

You may control or delete cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. California Online Tracking Disclosure
Our website may use Google Analytics and similar technologies to understand how visitors interact with the website.
Third-party service providers, including Google, may collect information about your interaction with our website using cookies or similar technologies.
At this time, our website does not specifically respond to traditional browser “Do Not Track” (DNT) signals.
You may limit certain tracking through your browser's privacy settings, cookie controls, or tools provided by the applicable analytics provider.
We do not sell personal information or share personal information with third parties for cross-context behavioral advertising based on our current business practices.
California law requires commercial websites collecting personally identifiable information from California consumers to disclose categories of collected information, third-party collection and sharing practices, and how they respond to Do Not Track or similar mechanisms.

7. Data Retention
We retain personal information only for as long as reasonably necessary to:

• Respond to and complete service requests
• Maintain appropriate customer and business records
• Resolve disputes
• Meet legal, accounting, or operational requirements

Information submitted through website forms may also be temporarily stored by Tilda according to the website's form storage settings.
Tilda states that form submissions are stored in its Leads section for one month by default, although the website owner can change the retention period or disable storage.

8. Your Privacy Choices
You may contact us if you would like to:

• Ask what personal information we have about you
• Request correction of inaccurate information
• Request deletion of information you previously provided
• Ask questions about how your information is used

We will review and respond to reasonable requests in accordance with applicable law.
Certain information may need to be retained when required for legitimate business, legal, tax, accounting, fraud-prevention, or recordkeeping purposes.

9. Data Security
We take reasonable administrative and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

10. Children's Privacy
Our website and appliance repair services are intended for adults and are not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we become aware that such information has been submitted to us, we will take reasonable steps to delete it.

11. Third-Party Services and Links
Our website may contain links to or interact with third-party websites and services.
Ameen Appliance Repair is not responsible for the privacy practices of third-party websites or services. We encourage users to review the privacy policies of those services before providing personal information.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, legal requirements, or business practices.
When we make changes, we will update the Effective Date shown at the top of this page.
We encourage visitors to review this Privacy Policy periodically.

13. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:
Ameen Appliance Repair
Greater Los Angeles Area, California
Email: ameen.la.repair@gmail.com
Phone: +1 (818) 585-8040
Website: ameen-la.com